I have allergic reaction to the product. What should I do?
- If you've experienced an allergic reaction to one of our products, please get in touch with our Customer Service Team.
In your message to our Customer Service Team, please include:
- Your order number
- The full name of the product that caused an allergic reaction; and
- A detailed description of the symptoms experienced
- Our Customer Service Team may also ask for:
- A full view photo of your store receipt (if applicable);
- Photos of the product; and
- Photos of the affected area
- Since different skin types and conditions may react differently to a particular product, we always suggest reviewing the listed ingredients of products to help you identify any sensitivities with certain ingredients.
Click here for more information about skin types