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Can I purchase items in bulk?
Why does my order status show “Payment pending?”
What if an item is out of stock?
I ordered the wrong product. What should I do?
How do I cancel/modify my order?
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My online purchase payment was decline, what should I do?
What currency do you use?
Can I do cash on delivery? (COD)
What forms of payment do you accept?
Do you process order during public holidays?
Can i pick up my order from your stores?
Will you ship order internationally?
When will my order ship?
Where are your orders shipped from?
Return and Exchange
I have allergic reaction to the product. What should I do?
Do I have to pay for return postage?
How long does it take for me to get a refund?
What happens if I receive a wrong/ damaged / defective product?
Can I exchange my purchases?
How do I Refund and Return My Purchases?